At Walk Way, we are committed to ensuring that our customers are completely satisfied with their shopping experience. If, for any reason, you are not happy with your purchase, we offer a 7-day return and exchange policy to make your shopping worry-free.

To be eligible for a return, the product must be unused, in its original condition, and with all original packaging and tags intact. Proof of purchase (order confirmation or receipt) is required for all returns and exchanges. If your return meets these conditions, we will process your refund or exchange within 4 working days of receiving the returned item. Refunds will be issued to your original payment method.

Please note that shipping fees (if any) are non-refundable, and the cost of return shipping is the responsibility of the customer unless the product is defective or the return is due to an error on our part. We recommend using a trackable shipping service for your return, as we are not responsible for items lost in transit.

In the case of defective or incorrect items, please contact us within 4 days of receiving your order, and we will arrange for a replacement or refund at no extra cost to you.

For any questions or to initiate a return, please reach out to our support team at Email: info@walkwaystore.com. We are always here to help and ensure your shopping experience is smooth and enjoyable.

Thank you for choosing Walk Way—where style, comfort, and customer satisfaction come first!